DEPARTMENT OF PUBLIC SAFETY

The New Bedford Community Health Department of Public Safety is dedicated to protecting patients, staff, visitors, and the communities we serve across our health center campuses. Our officers provide a visible, professional security presence while supporting a safe, welcoming environment for care. We respond to a wide range of calls for service—from routine assistance and access control to medical emergencies, behavioral health incidents, elopements, and facility-related concerns. Our team works closely with clinical staff, facilities, and local partners including New Bedford Police, Fire, and EMS to coordinate fast, effective responses when help is needed. Beyond day-to-day security operations, we support emergency preparedness, incident reporting, officer training, and ongoing safety initiatives throughout the organization. Every interaction is handled with respect, discretion, and a strong commitment to patient privacy and HIPAA compliance. Whether you are a patient, visitor, or member of our staff, you can count on our team to be approachable, prepared, and ready to help. For life-threatening emergencies, always call 911. For non-emergency public safety matters at our facilities, contact our department through the appropriate on-site channel or our non-emergency contact form.